International Patient Services Centre

Your One-Stop Healthcare Travel Assistant

Seeking medical treatment in a foreign country is not always an easy decision. Apart from having to adapt to the local culture and language, there is also the challenge of communicating your needs, anxieties and queries effectively and comfortably.

What you need is someone with whom you can trust to make the best decisions for you. We know you have come a long way to reach us. Once you are in our care, you can be sure you are in good hands.

With a highly competent pool of UK, Australia and US-trained English-speaking medical professionals, we make you feel right at home the minute you walk through our doors.

As a foreigner seeking treatment with us, we assure you of unparalleled care befitting international standards worldwide, yet at local rates to keep your medical fees within reasonable levels.

Apart from that, we also provide these value-added services below:

• Dedicated and personalised service
• Interpretation services (Mandarin, Japanese, Korean, Indonesian) where required
• Hassle-free arrangements with airport/hotel pick-up, accommodation transfers and admission. Charges apply for ground arrangements
• Bedside admission for chronic cases
• Travel-related assistance, supporting documents to facilitate visa application, visa extension assistance and exchange of foreign currencies
• Visa-on-Arrival for emergency medical treatment
• Medical referrals and appointment with specialists
• Arrangements for accommodation at neighbouring hotels or rental of apartments at special rates
• Serviced apartments with full facilities within walking distance to hospital and shopping mall, at an attractive rate. Free shuttle service from apartment to hospital at scheduled intervals.
• Provide medical evaluation, cost estimation and tentative treatment plan
• Coordinate air ambulance for emergency cases, if necessary
• Provide interpretation services upon request
• Medical Concierge